Our Rates
This rate card is indicative of our current rates and is effective from
1 January
2010 for the United Kingdom. A pdf version of our
rate card is also available.
Our rate card should be read in conjunction with our
Terms and Conditions .
|
|
With Annual Service Agreement |
Without a Service Agreement |
IT Consultancy including:
Requirements Analysis, Software Development, Database Design and Application Support |
£45 / hour |
£60 / hour |
| After Hours Support [1] |
£45 / hour |
£70 / hour |
| Emergency Support [2] |
£45 / hour |
£80 / hour |
| Minimum Billing for Phone and Email Support |
¼ hour |
¼ hour |
|
On-site Support |
£320 / day |
£420 / day |
| Minimum Billing for On-site Support |
½ day |
½ day |
| Dedicated Project Manager |
Included |
N/A |
| Priority Response Time for Emergencies |
Included |
N/A |
| Access to Network of Local IT Partners and
Contractors |
Included |
N/A |
|
Scheduled IT Planning Sessions |
Included |
N/A |
|
Pay in instalments over the year to ease cash flow and simplify budgeting |
Included |
N/A |
| Minimum invoice amount |
N/A |
£60 |
For more details, see the relevant Letter of Engagement or Annual Service Agreement.
Annual Service Agreements can be tailored to meet a client’s specific needs. These
can take the following forms:
- Support Contract - to cover ad hoc support issues and small development requirements
- Maintenance Contract - for scheduled development work to an existing system.
- Retainer Contract - to book regular resource
and
can range from a minimum of 2 hours support per annum upwards.
[1] After Hours Support is outside of normal business hours
(Monday-Friday, 9:00-17:00).
[2] Emergency Support is when on-site support is required with
less than 24 hours notice.